How to deal with readers requesting free advice / support on my blog? [closed]
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russau
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Published on 2012-06-18T04:28:29Z
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2012/06/18
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I have a handful of popular articles on my blog (nothing huge), and they attract the occasional developer who wants help implementing some code grabbed from my blog. Now I'm getting people who haven't made any attempt to learn the code, email me their code, and expect me to trace it through for them.
I'm sure anyone with a half-popular blog gets similar requests. What's the best way to deal with this scenario?
I want to put together a boilerplate response including these points:
- How far have you gone with this on your own? (is it any benefit for anyone if I say they are being imposing)
- I'm happy to help with any problems you find in my code
- Point them to other forms of help such as stackoverflow, diagnostic tools relevant to the topic.
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